The world of Digital Services is ever expanding and ever competing for business and, in the recent lockdowns caused by COVID-19, Digital Services are gaining more attention. People need to be able to work over distances, to communicate and to share information and news.
This report looks at some of the most popular digital solutions that can be useful for communication and collaboration, looking at pros and cons and making recommendations. However, it should be noted that everybody’s needs are different, and so there is no “one size fits all” solution. These recommendations are based on facility availability, cost, and ease of use; cultural concerns are also taken into account, where appropriate.